Conditions d’utilisation

Terms of Service

Effective Date: June 4, 2026

By accessing or using relaxorastore.com, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

This website is operated by Relaxora, located at 24 Anees Bin Qutada Str., Dair Ghbar, Amman 11814, Jordan. By using our site, you confirm that you are of legal age in your jurisdiction and agree to these Terms.

2. Products

We reserve the right to modify, suspend, or discontinue products at any time without notice. We do not guarantee that product descriptions, images, pricing, or other content are error-free and reserve the right to correct any inaccuracies at our discretion.

3. Pricing & Payment

All prices are listed in USD. We accept payment through PayPal and other payment methods available at checkout. Payment must be received in full before an order is processed.

4. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your information, including email address, billing details, and payment information, so that we can complete transactions and contact you when necessary.

5. Orders

We reserve the right to refuse, limit, or cancel any order at our sole discretion. If an order is cancelled after payment has been received, a full refund will be issued using the original payment method.

6. Shipping

Orders are generally processed within 1–3 business days; however, processing times may vary during periods of high demand, holidays, or circumstances beyond our control. Delivery times vary by destination and carrier. Please refer to our Shipping Policy for complete details.

7. Returns & Refunds

Please refer to our Return & Refund Policy for complete information regarding eligibility, return procedures, and refund processing. Certain products may not be eligible for return due to hygiene, safety, or other applicable reasons as described in our Return & Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, designs, and website content, is the property of Relaxora and may not be copied, reproduced, distributed, modified, or used without prior written permission.

9. Prohibited Uses

You may not use this website for any unlawful purpose or in violation of any applicable laws or regulations. You may not interfere with or attempt to compromise the security, functionality, or proper operation of the website.

10. Disclaimer of Warranties

Except as expressly stated by Relaxora, all products, services, and website content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Relaxora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website, products, or services.

12. Force Majeure

Relaxora shall not be responsible for delays, interruptions, or failure to perform obligations resulting from causes beyond our reasonable control, including but not limited to natural disasters, transportation disruptions, governmental actions, labor disputes, pandemics, internet outages, or other unforeseen events.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

14. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will become effective immediately upon posting on this website. Your continued use of the website following any changes constitutes acceptance of those changes.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan. Any disputes arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Jordan.