FAQ

What products does Relaxora offer?

Relaxora offers a curated range of wellness and self-care products including massage devices, ergonomic pillows, sleep aids, and relaxation accessories designed to help you unwind and feel your best.

Where do you ship to?

We ship worldwide. Shipping times and rates vary by destination. You can find detailed shipping information at checkout.

How long does delivery take?

Delivery typically takes 7–15 business days depending on your location. Expedited shipping options may be available at checkout.

What is your return policy?

We offer a 30-day return policy on all items. Products must be unused and in their original packaging. Please contact our support team to initiate a return.

Are your products safe to use?

Yes. All Relaxora products are carefully selected to meet quality and safety standards. Please follow the usage instructions included with each product.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

How long should I use the massager each day?

Start with 15–30 minutes per day and increase gradually as your body adjusts. Consistent daily use delivers the best results.

Can I use the massager under clothing?

Yes. The lightweight, wireless design of our neck and shoulder massagers can be worn discreetly under many types of clothing.

Are the massagers adjustable?

Yes. Our massagers include adjustable settings and straps to ensure a comfortable, personalized fit for all body types.

How do I contact customer support?

You can reach our support team via the Contact Us page on our website. We aim to respond within 24–48 hours.