Privacy policy

Last Updated: August 2026

At Relaxora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)
Order history
IP address, browser type, device information, and website usage data

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Send order confirmations and shipping updates.
Improve our website, products, and services.
Prevent fraud and maintain website security.
Comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment processors.
Shipping and delivery companies.
Website hosting and technology service providers.
Government authorities when required by law.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permitted.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on your consent.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.