Terms of service

Last Updated: August 2026

Welcome to Relaxora. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website or purchasing products from Relaxora, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Products and Services

Relaxora offers premium Dead Sea skincare products, handcrafted mosaic artworks, customized mosaic creations, gift boxes, and souvenirs. All products are subject to availability, and we reserve the right to modify or discontinue products without prior notice.

3. Pricing

All prices displayed on our website are listed in the selected currency and may be changed without prior notice. Applicable taxes, customs duties, and import fees are the responsibility of the customer unless otherwise stated.

4. Orders

By placing an order, you confirm that the information you provide is accurate and complete. Relaxora reserves the right to refuse or cancel any order for reasons including product availability, pricing errors, suspected fraud, or other legitimate business reasons.

5. Payment

Payments are processed securely through trusted third-party payment providers. Relaxora does not store your complete payment card information.

6. Shipping and Delivery

Shipping times vary depending on the product and destination. Please refer to our Shipping Policy for detailed information regarding order processing, shipping methods, and estimated delivery times.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Customized and made-to-order mosaic artworks are generally non-returnable unless they arrive damaged or defective.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Relaxora or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

Relaxora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where prohibited by applicable law.

10. User Responsibilities

You agree to use this website only for lawful purposes and not to engage in any activity that may interfere with the operation or security of the website.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the operation of Relaxora, without regard to conflict of law principles.

13. Changes to These Terms

Relaxora reserves the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon publication on this website.