Politique d’expédition

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Times Once dispatched, estimated delivery times are:

• Standard International Shipping: 7–20 business days
• Expedited International Shipping: 5–10 business days

Delivery times may vary depending on your location and customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our pricing.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at info@relaxorastore.com and we'll investigate immediately.